Terms of Service
1. Introduction
Welcome to enpay. These Terms of Service ("Terms") govern your use of the enpay platform, including our website, mobile applications, and escrow services (collectively, the "Platform"). By accessing or using enpay, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our services.
2. Eligibility
You must be at least 18 years old and have the legal capacity to enter into binding contracts. By using enpay, you represent and warrant that you meet all eligibility requirements. You also agree to provide accurate and complete information during registration and maintain the accuracy of your account information.
3. Account Registration and Security
To use our services, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your password and account
- Promptly update any changes to your information
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized access or security breach
4. Escrow Services
enpay provides escrow services to facilitate secure transactions between buyers and sellers. When you use our escrow service:
- Funds are held securely until transaction conditions are met
- Disputes can be raised through our platform for resolution
- Release of funds requires confirmation from the relevant party
- enpay may charge fees for escrow services as disclosed on our platform
5. User Obligations
You agree not to:
- Violate any applicable laws, regulations, or third-party rights
- Use the platform for any illegal or unauthorized purpose
- Engage in fraudulent, deceptive, or misleading practices
- Attempt to interfere with the proper functioning of the platform
- Transfer your account to another party without authorization
- Engage in any activity that could harm enpay or its users
6. Fees and Payments
enpay charges fees for certain services, including escrow transactions and premium features. All fees are clearly disclosed before you commit to a transaction. By using paid services, you agree to pay all applicable fees. We reserve the right to modify our fee structure with reasonable notice.
7. Disputes and Resolution
In case of a dispute regarding an escrow transaction:
- Either party can open a dispute within the specified timeframe
- Both parties will be required to provide evidence supporting their claim
- enpay will review all documentation and make a binding decision
- Our decision will be final and binding unless otherwise required by law
8. Limitation of Liability
enpay shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses resulting from: (i) your use or inability to use the platform; (ii) any unauthorized access to or use of our servers; (iii) any interruption or cessation of transmission to or from the platform.
9. Disclaimer of Warranties
The platform is provided on an "AS IS" and "AS AVAILABLE" basis. enpay makes no representations or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, or availability of the platform. Your use of the platform is at your sole risk.
10. Indemnification
You agree to indemnify, defend, and hold harmless enpay and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising out of or relating to your use of the platform, your violation of these Terms, or your violation of any third-party rights.
11. Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the platform will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our platform and updating the "Last Updated" date. Your continued use of the platform after such changes constitutes acceptance of the new Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which enpay operates, without regard to its conflict of law provisions. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
14. Contact Information
If you have any questions about these Terms, please contact us at:
enpay Support Team
Email: support@enpay.com
Phone: +255 (780) 577-913
Last Updated: January 2026